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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26033 Views
  • 0 replies
  • 11 kudos

Chromecast on different network

Hi, I have 2 different networks whitch are tunnelled together.. I can ping chromecast from both connections, but connect to Chromecats only from one. How can I manage to cast from 2 different networks? I can make any type of tunnel between those.

Google Assistant not available on profile

My chromecast says assistant is not available in my profile. I have factory reset and changed profiles but no luck. How do I use the assistant from the remote. This seems like a downgrade from the first Gen.

Chilt by • Community Member
  • 502 Views
  • 0 replies
  • 0 kudos

Need help with set up.

I’m trying to set up my cheomcast on a tv. 

Ren33 by • Community Member
  • 747 Views
  • 3 replies
  • 0 kudos

Chromecast audio working intermittently

Using YouTube TV when I cast a pre recorded/video on demand, a lot of times the audio doesn't work. I sent an email this morning expressing that I've been experiencing issues for days and came home later today and able to hear my program. Tried casti...

Kris10 by • Community Member
  • 322 Views
  • 0 replies
  • 0 kudos

Can't conect Chromecast

Hi, My Chromecast is connected to a red that doesnt exist more, and now the Home app isnt letting me change to a new red, any sugestión?

ianlukla by • Community Member
  • 1672 Views
  • 3 replies
  • 0 kudos

Chromecast Audio

I want to play YouTube videos through my Chromecast audio when I select cast only my video devices appear basically I want the sound to play through my stereo thank you

artman by • Community Member
  • 567 Views
  • 1 replies
  • 0 kudos

No Chromecast Icon on Motortrend+ app

When I open the Motortrend+ app, the chromecast icon has disappeared. All my other apps work fine. Motortrend tech support has no answers. I've reset the chromecast to factory settings, uninstalled the app, tried clearing cache and data, all to no av...

Schucoman by • Community Member
  • 338 Views
  • 0 replies
  • 0 kudos

*NOT REALLY* SOLVED: Chromecast crashing WiFi

Found the thread above from a month ago, but without the "not really" in the title, and sadly it is closed, but this is a pretty significant issue for anyone running a secure network and using Chromecast. Chromecast is DoS-ing my netgear router runni...

Chromecast audio wifi set up - home app loses connection

After having replaced my router and having changed the network name and password, i've reconnected my chromecasts by setting them up as new devices in the google home app. Now this worked for the chromecasts to stream video just fine. However the two...

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