cancel
Showing results for 
Search instead for 
Did you mean: 

Help with Chromecast setup please

Lkncareys
Community Member

Simply upgrading from Chromecast 1st generation to 2nd. Went through most of install without a hitch. Showed my wifi I believe followed by 9192 on tv screen. Google Home app on phone then said something to the effect of there may be a problem. I also noticed I had only default pictures on TV, not our personal pictures which always displayed prior on our tv. I was able to cast to my tv from my laptop.

I decided to try to remove device from Google Home and try again. So now it does not show under Google Home. Default pictures still display. I cannot add it, just returns to screen where you tell what type of device you want to add.

I have pulled Chromecast out, powered it off. I don't see where it has a white blinking power light.

I can still cast from my laptop and phone. Just don't know how to get personal pictures up or have it appear under Google Home.

 

 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Lkncareys,

 

I'm sorry to hear that your Chromecast is being so finicky, I know from experience how difficult these issues can be. What I would recommend that you try for now is follow the steps listed in this article. Let me know if you run into any issues or errors during the process.

 

I look forward to your response on this!

 

Best regards,

Jeran

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Thanks for the help, Jeran.

 

Lkncareys, how's it going? Did you manage to get your device working?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Lkncareys,

 

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Regards,

Jennifer