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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 17350 Views
  • 0 replies
  • 10 kudos

Resolved! Identifying Chromecast HD & 4K units

I have Chromecast HD & 4K units. My unsmart TV only supports 1080P resolution.Since the dongles look identical, is there a way to tell through the System Info, etc. which is which? We moved and the units got mixed together.

DATAMAN by • Community Member
  • 10031 Views
  • 6 replies
  • 0 kudos

Chromecast Google TV (4k) power button

Am I correct in writing that the Power button on the Chromecast Google TV (4k) remote will only power on 1 device? I can't use the power button to power on the TV and a Soundbar.

dmoncrieff by • Community Member
  • 1511 Views
  • 6 replies
  • 0 kudos

Pairing Iphone as Remote - text field hides SELECT

HI Folks, I'm sure I'm doing something daft, so if someone can show me the fix that would be great. I'm attempting to pair the Chromcast with my Iphone6S running IOS 15.7.1. I am able to complete the code using the keypad, but the "Tap to Select" is ...

AuPeter by • Community Member
  • 812 Views
  • 5 replies
  • 0 kudos

Hisense Android TV with built in chromecast

Will not cast live TV from Foxtel Go app, will do movies, TV series, YouTube, Disney+ etc. just not live channels, brings up a black screen saying 'ready to cast'.

CcwGTV not sending Dolby Digital or DD+ to my receiver anymore

Just noticed that my Chromecast with Google TV 4k, that I've had since launch, isn't playing Dolby Digital anymore. Receiver is an Onkyo TX-NR809, and hasn't changed. Dolby used to work, and now it doesn't anymore. I checked, and FireTV Stick 4k work...

michelito by • Community Member
  • 2217 Views
  • 13 replies
  • 0 kudos

Google home app “problem connecting to cloud”

Trying to place ambient pictures on my google tv it describes me having to go to the app and select the tv and press on the gear icon when I do “problem connecting to cloud “ pops up need help fixing this

FIXITFERN by • Community Member
  • 5366 Views
  • 22 replies
  • 3 kudos
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