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Home app has no Settings icon

IreneR
Community Member

After updating my Home app on Android to Version 2.52.41.5, the Settings gear is no longer there.

I cannot reboot my Chromecast 2 from the app.

They are on the same WiFi and I can cast to it.  I have tried rebooting both manually to see of the Settings gear reappeared - no luck.

 

 

11 REPLIES 11

JenniferV
Community Specialist
Community Specialist

Hi IreneR,

 

Thanks for reaching out. The Google Home App 2.53 update has already begun rolling out to customers. Could you please check and update your Google Home app again and see if this will fix the issue? You may also try to reboot your mobile phone and check if your phone's OS is updated. Using a different mobile phone to isolate the issue might also help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

It's me again. I want to make sure you're all good — did those steps help?


Thanks,

Jennifer

IreneR
Community Member

Thanks for reaching out again.  The 2.53 is not available on the Google Store for my Pixel 5.  

I tried the other things you suggested and no luck.  I tried to upload an image of the screen without the Setting gear but don't have permission

 

JenniferV
Community Specialist
Community Specialist

Hey IreneR,

 

Thanks for getting back to us and for trying the suggested steps. Could you please reinstall the Google Home app on your Pixel 5 phone? Also, turn off/on the Wi-Fi on your mobile phone and check again. Resetting your Chromecast and setting it up again might also help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

How's it going? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello IreneR,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

IreneR
Community Member

Yes I saw your suggestions and tried them with no change.  V2.53 is still not available

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Oh no! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?


Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there IreneR,

Did you have a chance to fill out that form?

Thank you,
Jeran
 

IreneR
Community Member

Sorry.  I've been busy.  I'll do it this afternoon. 

Thanks for the followup

Jeran
Community Specialist
Community Specialist

Hiya IreneR,

 

No problem at all! Once you fill out that form, a higher tier of support should reach out to you via email, so feel free to continue the conversation over there. In the meantime, if you don't have any other questions or concerns for us here on the forums, we'll go ahead and lock the thread in 24 hours.

 

Best regards,

Jeran