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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 4512 Views
  • 16 replies
  • 6 kudos

Chromecast won't connect since getting a new Router

Our Chromecast will not connect to the app. We got a new router and it hasn't worked since. I have done a factory reset on the device, gone out of the app and reopened it. When opening the app it won't ever recognize the device. I know it needs to be...

DeeBri by Community Member
  • 4379 Views
  • 13 replies
  • 0 kudos

Chromecast not connecting to wifi

My chromecast will not connect to wifi. I've gone through every step in the trouble shooting guide on chromecast.com/help as well as uninstalling/reinstalling Google Home app. Also tried all solutions mentioned in the community posts that I could fin...

kvin by Community Member
  • 2794 Views
  • 10 replies
  • 0 kudos

Chromecast HDMI signal fine in ambient mode but drops when Netflix is cast

Recently when Chromecast connected to TV , ambient mode of Chromecast HDMI signal is fine. However as soon as Netflix/Hotstar/ Prime video is cast the signal drops in few minutes??? Any solution? (This Chromecast device has been working absolutely fi...

ABGN by Community Member
  • 1018 Views
  • 3 replies
  • 0 kudos

Sound changes

I cant change how loud my chromecast is because my remote doesn’t do anything

Noa2 by Community Member
  • 1086 Views
  • 3 replies
  • 0 kudos

Chromecast not listed on Home App

I have a Chromecast with Google TV and it's not showing up on Google Home App anymore. It's also lost the CAST icon that shows up on Google Chrome Browser on sites that have that capability. Yes my Android Phone and Chromecast are on the same Wifi. I...

CCDAD05 by Community Member
  • 1184 Views
  • 3 replies
  • 0 kudos

Chromecast ambient issue

Hi, I want to cast my security camera from my tablet to a Chromecast, but the ambient settings take over after a period. There has to be a way to disable this feature? Why can't we disable this feature? Thanks in advance, Jim

Jchamper by Community Member
  • 726 Views
  • 1 replies
  • 0 kudos

Polk Magnifi Max volume issue

Hi.I would like to confirm that I have what seems like an identical issue as this post: https://www.googlenestcommunity.com/t5/Chromecast/GoogleTV-soundbar-volume-control-via-IR-not-working-properly/m-p/73769When using the remote control for my chrom...

Thostaka by Community Member
  • 3479 Views
  • 9 replies
  • 1 kudos

Remote not working white light stays on

My chromecast remote not working. Changed batteries tried to reset. To be honest it's a really flimsy remote. I had this unit about 2 months. Really disappointed maybe I should have bought a different device such as firestick or roku.

Rprieto by Community Member
  • 1936 Views
  • 3 replies
  • 1 kudos

Prime Video is Performing Terribly

I'm encountering the exact same problem as outlined here: https://www.googlenestcommunity.com/t5/Chromecast/Prime-Video-is-Performing-Terribly-Long-Buffer-Times/td-p/274721> When trying to use the Prime Video app on my Google TV (4K Model), and selec...

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