How to reconnect wifi

[Rao22]

We have recently changed our wifi connection. 

We tried to use chromcast but it would not let me update the new wifi connections.

Keeps telling me that "there is problem communicating with chromcast".

Please tell me the solution to this issue.

[JenniferV]

Hi Rao22,

Thanks for reaching out. Chromecast devices can only remember one Wi-Fi network at a time. If you change your Wi-Fi network and your device isn't currently connected to a Wi-Fi network, perform a factory reset and set up your Chromecast on the new network.

On the other hand, if your Chromecast is still connected to an existing Wi-Fi network and you'd like to connect it to a new one, follow the steps here.

Hope that helps!

Regards,

Jennifer

[JenniferV]

Hello there,

How's it going? Did you manage to reconnect your Chromecast to your new Wi-Fi network?

Thanks,

Jennifer

[JenniferV]

Hey Rao22,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer