Identifying Chromecast HD & 4K units

[DATAMAN]

I have Chromecast HD & 4K units.   My unsmart TV only supports 1080P resolution.

Since the dongles look identical, is there a way to tell through the System Info, etc. which is which?   We moved and the units got mixed together.

[RXShorty · Accepted solution]

Hi @DATAMAN 

From my understanding, the HD is only available in white, but it's visually identical to the white version of the 4K model. So the only way to know the changes is to go into the settings and check if it is able to put out 4K. 🤔

[JenniferV · Accepted solution]

Hi folks,

Thanks for the help, RXShorty!

DATAMAN, we hope that answered your question. For your reference with its specification, please check this support website article. Feel free to reach back if you still have other questions and concerns.

Thanks,

Jennifer

[RXShorty · Accepted solution]

Hi @DATAMAN 

From my understanding, the HD is only available in white, but it's visually identical to the white version of the 4K model. So the only way to know the changes is to go into the settings and check if it is able to put out 4K. 🤔

[JenniferV · Accepted solution]

Hi folks,

Thanks for the help, RXShorty!

DATAMAN, we hope that answered your question. For your reference with its specification, please check this support website article. Feel free to reach back if you still have other questions and concerns.

Thanks,

Jennifer

[Aiden1 · Accepted solution]

Are you in the United States?  The back of my snow (white) 4K one bears the letters GZRNL near the top of the back.  It's part of the FCC registration number.  I hope that helps you.

[Jeran]

Thank you for helping out on this thread, RXShorty, JenniferV, and Aiden1!

Hey there DATAMAN,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran
 

[Jeran]

Hey there DATAMAN,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey DATAMAN,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran