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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25766 Views
  • 0 replies
  • 11 kudos

Code erreur 905

Bonjour impossible à visionner tout va super bien et pendant la connection du film code erreur 905 ????

Anonymous by • Not applicable
  • 924 Views
  • 3 replies
  • 0 kudos

Resolved! Ambient photos information display

I recently purchased a TCL Android powered tv with built in Chromecast.The ambient photos stream fine and displays the correct time as per my presets.The images are curated by Google as per presets.My issue is that there is no info posted re location...

Strings123 by • Community Member
  • 3126 Views
  • 7 replies
  • 1 kudos

Chromecast not found in home app

Hej. So I have a chromecast I haven’t used in a while and I have different Wi-Fi now so need to reconnect it. I have done a factory reset. it comes on my tv with the message to use google home app to set up. in the bottom left corner of tv screen it ...

Steveoswed by • Community Member
  • 1095 Views
  • 3 replies
  • 0 kudos

Chromecast times out after a few hours

While using my chromecast to have TV on in the background, it will time out after a few hours and randomly stop casting mid-movie. Is there a setting somewhere to stop this?

Neoteuthis by • Community Member
  • 1684 Views
  • 4 replies
  • 0 kudos

Chromecast can't connect to wifi

My chromecast had been working fine for over a year, and then suddenly started saying it couldn't connect to wifi. I tried all of the troubleshooting tips to no avail and thought it might have been an age issue, so purchased a new chromecast, but the...

TamH by • Community Member
  • 116531 Views
  • 8 replies
  • 10 kudos

Resolved! Chromecast with Google TV switches TV on automatically

My Chromecast with Google TV is connected to my LG WebOS TV on the HDMI port and CEC turned on. What is frustrating is that my switches TV on automatically at random intervals when it is supposed to be powered off. Please note there is no timer set a...

thevar by • Community Member
  • 9251 Views
  • 8 replies
  • 1 kudos

Can't cast my screen

Once I open the home app and click on cast my screen goes of a signal saying that it's going to cast and that my phone is not optimized for casting so my experience may vary, after that when I select cast screen the signal goes off but it doesn't sta...

Kashi by • Community Member
  • 11780 Views
  • 16 replies
  • 2 kudos

Not sure if its ultra

I'm trying to hook up my chromecast . On my android on home app I hit get started. The next page says " ok " but it does not light up clicking on it does nothing ... any ideas?

Dbiker123 by • Community Member
  • 745 Views
  • 4 replies
  • 0 kudos

Resolved! Office Display

Why do I have to go through Office Display? It wont play on my TV. 

Pipiana by • Community Member
  • 1017 Views
  • 5 replies
  • 0 kudos
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