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Issues with playing music on Chromecast

JWhite1
Community Member

I’m having an issue with Spotify casting through my chromecast device and intermittently stops or interrupts my music. It’s in wifi but there’s an interference of some kind. What could it be? Trying to rule out any issues with my device. 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there JWhite1,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions:

  • When did this issue start happening?
  • How far away is the casting device when this happens?
  • Does this happen on any other apps, like YouTube?
  • How far away is the router?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Eric_B
Community Specialist
Community Specialist

Hey JWhite1,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric