Am I doing something wrong here, missing a step, doing things in the wrong sequence?
I moved home four days ago. At my previous address the Wi-Fi was named “VM97….something”
I have connected my phone to my new Wi-Fi named “BTHub….”
I plugged in my Chromecast. It displays “Can’t connect to Wi-Fi. Make sure that your network name and password are correct” with a four character code. Chromecast is displayed as “Upstairs” which is what I had called it at my previous house.
I opened the Google Home app on my phone and set up a new home, with a new nickname.
I tapped “Set up Chromecast” > Next > It displayed “Looking for devices… “ and then it found it
It asked “Would you like to set up “Upstairs”?
Attempt #1
> Yes
Connecting to Chromecast….
TV screen changed to “Setup” message
Phone displayed "Connected."
Phone displays “See the code on your TV?” It’s the same code so I tapped Yes
It asked “Help improve Chromecast” > I tapped “Yes I’m in”
“Where is this device?” > Living room > Next
“Connect to Wi-Fi” I checked that my new “BTHub” Wi-Fi was selected and tapped Next
“Use saved password?” “Remember this password” is selected. I tapped Next.
TV displays “Connecting to VM…..” This is the Wi-Fi at my old address.
TV then reverts to “Can’t connect to Wi-Fi. Make sure that your network name and password are correct” with a four character code.
Phone displays “Could not communicate with your Chromecast. OK”. No other options!
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I closed the Google Home app and re-opened it.
New home is automatically selected > Tap “Set up Chromecast”
Choose a home > New home is still automatically selected > Next
It displayed “Looking for devices… “ and then it found it
It asked “Would you like to set up “Upstairs”?
Attempt #2
I tapped “Set up a different device”
What are you setting up? Chromecast/Google TV
Plug in your device. ….wait around 45 seconds”
I waited for far longer but nothing seemed to be happening so I tapped Next .
My phone reverted to the screen showing “Set up Chromecast” and "Set up household contacts” options.
Nothing happened on my TV.
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Why is it trying to connect the Wi-Fi network at my old house? How do I fix this?
I have selected Chromecast 1st Gen in the dropdown when asking this question, but how do I know for sure? I threw the box away about 3 years ago.
