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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26247 Views
  • 0 replies
  • 11 kudos

amazon Prime severe lag

All streaming services ( Netflix, HBO, YouTube etc...) function perfectly except Amazon Prime which has severe lag issues and often won't load a video at all. I often have to back out and retry multiple times to get a video to load. To try and fix th...

LesM by • Community Member
  • 6765 Views
  • 17 replies
  • 4 kudos

Google Chromecast Manufacturer's Warranty

Hi there, I am eager to buy Google Chromecast 3 from the retailer, they mention about 1 year manufacturer's that's is Google's warranty.Now, I came to know from the Google nest community that this product has been discontinued.So my questions are 1)D...

comtel1457 by • Community Member
  • 3287 Views
  • 16 replies
  • 0 kudos

Chromecast tv

I had the first gen Chromecast and it worked perfectly for years then about a year ago suddenly I just had no sound one day. I thought maybe it has reached its use by date as it was getting old so i threw it out. Yesterday I bought the new one and se...

Bud101 by • Community Member
  • 444 Views
  • 1 replies
  • 0 kudos

Youtube TV menu speed

I've installed the device for my mother and while she loves it, when using the menu on Youtube TV it will often time-out before she can make her munu selection. Is there a way to address that so that the options at the bottom of the screen stay aroun...

Lolguy by • Community Member
  • 500 Views
  • 1 replies
  • 0 kudos

Watchlist on child profile.

I added a netflix show to my child's watchlist, and now I can't remove it from her profile. Is there a way to do it? Also, it would be nice if the device remembers which app I want to watch my show, or allowed me to set a default for each show.Ironic...

echopulse by • Community Member
  • 862 Views
  • 3 replies
  • 0 kudos

In Google Home, which Cromecast should I delete?

I replaced my bedroom Chromecast with a Chromecast With TV. Now the menus in Google Home show two chromecastes -- even though the old one was removed.One of the Chromecasts shown in Home, the original one (I think) is named Bedroom2 8878. Google Home...

Unexpected response from server

Have read all instructions from previous queries on same issue I’m having “UNEXPECTED RESPONSE FROM SERVER” I’ve tried new account, deleting and reinstalling app, no joy….please help!!!?

RuthAnne by • Community Member
  • 1608 Views
  • 9 replies
  • 1 kudos

Google Play Movies & TV icon

How can I put Google Play Movies & TV icon on the homescreen of Chromecast?

Sasenko by • Community Member
  • 999 Views
  • 6 replies
  • 0 kudos

chromecast from xgimmy projector

I have an xgimmy tv projector with chromecast built in. How do I cast information from my laptop onto the projector screen?

russell33 by • Community Member
  • 829 Views
  • 4 replies
  • 0 kudos
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