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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Adding a device in Chromecast
When I try to add a device (SONY DVD Player) it only shows three types of devices; TV, Sound bar, AV Receiver. How do I add my DVD player so that I can use the INPUT button on the Chromecast remote?
Chromecast with Google TV remote control - doesn't work with TCL TV
Hi, I don't know why the Chromecast Home TV remote doesn't works with TCL tv's, I opened a Conversation about 2 years ago without receiving any response from Google, I already checked the Issue with TCL technical support and finally the issue is not ...
Chromecast Google TV Kids Profile on Multiple devices
Setting limits on a child's profile for Chromecast w/ Google tv doesn't seem to share the data between all other Chromecast Google tv devices. We have 2 and if I set the limit to 2 hours I have to set both devices separately and if he switches TV's h...
Google Chromecast 2gen. I have a new network provider, Xfinity and I cannot get it to connect
I have a Chromecast 2Gen. I switched internet providers and now I cannot connect. The error message reads "Connection problem during setup" then states, "could not communicate with Chromecast". Tried resetting & rebooting and it still won't work. Its...
Ambient mode disconnects
Ambient mode disconnects after a variable period of time, say 15-30 minutes. Screen message says "lost connection." Sometimes, if I do nothing, the message goes away, and then reverts to an unknown screensaver of world places, then ambient mode resta...
Set up chromecast with google tv
Can i set up and use chromecast with google tv with hotspot from my mobile phone or does it have to be on a WiFi network
Netflix connection to chromcast issue
Hello. I deconected the chromcast device from Netflix account and now i can't/ I don't know how to log in again. If i try to cast directly from netflix app it says that both devices should be connected to the same netflix account.
Issues with scaling on chromecast
Spotify, BBC iPlayer and BBC Sounds are all showing the top left of the screen zoomed in which makes it impossible to use the apps. Clearing the data of the apps and reinstalling them did nothing. Any solutions?
Chromecast no code on TV
I have moved recently, and I am trying to setup a 1st generation Chromecast on another TV. I have verified HDMI input and I have reset the Chromecast. Google will find the device, but the TV does not display the generated code.TV is displaying "No Si...
Cast icon appears and disappears
When using Peacock and Paramount and AMC+ apps the cast icon appears and disappears everytime I open the app. Any thoughts? Chromecast on Samsung Smart TV. Apps on google pixel4.
