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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
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  • 1 replies
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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26985 Views
  • 0 replies
  • 12 kudos

Searching for accessories

Trying to set up a new chromecast. Keep getting to following see picture. I can’t go through set up at all. Tried restarting etc. any ideas? Took the picture from someone else had the same issue. It also unpaired the remote each time Thanks.  

32673360-EE9D-4453-B91F-17931B24E440.jpeg
Hefd by Community Member
  • 3152 Views
  • 8 replies
  • 0 kudos

Chromecast with Google TV won't autoplay Netflix next episode

When we had the old chromecast (without google tv), casting from our Android's Netflix app was a breeze, and never had an issue with autoplaying next episode. We recently got the Chromecast with Google TV (4k), and its been quite troublesome to use. ...

pshyong by Community Member
  • 1955 Views
  • 3 replies
  • 0 kudos

Resolved! Cast chrome tabbed video via iPhone

Got my Father in law a chromecast to use on his TV. All good apart from if he has a chrome tab open with a video playing there is no option to cast it. However if I'm on the same page and video I have the icon to just press and it's on the TV screen ...

Chromecast and T-We

I can install the app T-We from Telenor in Norway, on my iPhone, iPad and my android phone, but when I try to install it on a chromecast device connected to a TV I am not able to do that. Anyone who can tell me how to solve this problem?

sigmundn by Community Member
  • 1767 Views
  • 3 replies
  • 1 kudos

Chromecast icon disappears

I have google hub max and a vizio tv with a built in chromecast. Randomly, the chromecast icon appears and disappeares from the device on google home app, either the display or tv cast are not available. Sometimes rebooting the tv or the phone helps....

Nika14 by Community Member
  • 1241 Views
  • 7 replies
  • 0 kudos

Resolved! "Use a Google TV remote to set this up"

https://www.googlenestcommunity.com/t5/Chromecast/Google-TV-remote-not-recognizing-when-setting-up-soundbar/m-p/207078/thread-id/21777 Here I am with the remote, and every time I try to setup the Volume, Power, and Input buttons to my TV, I get told ...

ErdeDrache by Community Member
  • 8510 Views
  • 7 replies
  • 3 kudos

Casting to tv

I can cast OK from my W10 laptop to the tv.But I can't get Windows Media Player to cast music filesAny suggestions would be welcomed. Thanks

Johnelph by Community Member
  • 819 Views
  • 3 replies
  • 0 kudos

Chromecast 4.0 keeps disconnecting from wifi

Hi, I got new Chromecast 4.0 as a Christmas gift to my friend and it keeps disconnecting from wifi every couple minutes. I thought that was my WiFi fault, but I tried with two different mobile phones hotspots and it kept disconnecting. (And all those...

natmioo by Community Member
  • 1273 Views
  • 6 replies
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Resolved! Still Can't Switch Child Profiles Without Adult PIN

When is Google going to actually make Chromecast work for families? This is still an issue. @timnolte @ https://www.googlenestcommunity.com/t5/Chromecast/Can-t-Switch-Child-Profiles-without-Adult-PIN/m-p/98070#M1020

timjnolte by Community Member
  • 1437 Views
  • 7 replies
  • 1 kudos
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