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My old chromecast device and a new one stopped working. Used my local router and hotspot and in all

Alon
Community Member
4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Alon,

I am sorry about the late response, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, as I know networking issues can be difficult. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What type of Chromecast devices do you have?
  • Is your Google Home app up-to-date?
  • Are you getting any kind of error messages from the Chromecast?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Alon, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran