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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11163 Views
  • 0 replies
  • 8 kudos

Resolved! Getting help with first day questions on Chromecast operation

I have a number of questions on the first day with my Chromecast 4K. I want to talk to someone. I've seen numerous posts suggesting filling out Steps 1-3 for my problem on help and then Step 4 would give me option to have a call back. But Step 4 simp...

Daves48 by • Community Member
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  • 4 replies
  • 0 kudos

Chromecast search for app not working

Maybe someone has experienced that - when I try to search for an app in Chromecast, I always get an error to try later. Reboot did not help, same problem persists over few days

FunnyDito by • Community Member
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  • 8 replies
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Losing connection to Chromecast during setup

I just moved places and am trying to setup my Chromecast to a new wifi. The setup is good until it's time to connect to the wifi.There will be a pop-up message that says that I've lost connection or that I can't communicate to the Chromecast.I've alr...

my remote is not working

i trued to factory reset my remore as per instruction on the forum but now my remote will not work at all. i bought the echromecast less than a week ago and the voice search just stopped working and that's why I tried to factory reset it but now the ...

simbac by • Community Member
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  • 7 replies
  • 0 kudos

An extra remote for google chromecast with tv remote

Can I add an extra remote to the same chromecast, so my wife has one, and I have one, working at the same time on the chromecast?And if I can, then I must buy an additonal remote. I have 1. generation. If I buy an extra remote, will it then have to b...

Can't complete chromecast setup

Hi Everyone,I moved my chromecast to a different TV and since the restart I can't get it to complete the setup.I have done multiple factory resets of the chromecast, as well as all the router restarts and basic internet fixes. Every time I run throug...

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