NCHROMECAST

[VickiN]

Have followed all ways to get pin on TV but the pin does not appear - any suggestions?

[JenniferV]

Hi VickiN,

Thanks for reaching out. Let's sort this out.

Quick questions: Are you pertaining to the guest mode pin? If yes, what type of Chromecast device do you have?

If the guest mode pin does not appear in the lower left corner of the TV, please open the Google Home app and make sure the guest mode is on. The pin will also appear in the Google Home app. If the issue still persists, restart the Chromecast then wait two minutes for the PIN to show up.

Note: Guest mode is not available on Chromecast with Google TV. See the info here.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[JenniferV]

Hi VickiN,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Jeran]

Hey there!

We haven't heard back from VickiN, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran