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Nest chromecast

chrismontoya97
Community Member

At this point I am going to a Apple TV now because I had now problems for the beginning of the time of purchase of the nest chrome-cast and now only certain older titles only play on Netflix for the past Month now every thing else works without any problems on The chrome cast with out any issues and newer titles released on Netflix just gives me a error message I either have to use the tv Netflix app or the cast feature to my tv and it’s just annoying I bought it for me to cut the cord and stream my content whenever  I want when I want to and now the Netflix app and Hulu tv app is having issues sometimes that when I watch tv and watch Netflix content with sounds cutout problems sometimes on certain content.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there,

I apologize about the late response, thank you for being patient! Were you able to fix those Netflix and Hulu issues? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • Are these issues happening with the Google TV apps, or the apps on another device?
  • What is the firmware version of your Chromecast?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from chrismontoya97, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran