Network information permission to Chromecast

[BurneyEra]

My Chromecast keep asking for permission to access network information to Cast on Android devices۔ My phone and Chromecast are on same WiFi and still I can't see cast on Home App. Do I need to change some settings on router?

[JenniferV]

Hello BurneyEra,

Thanks for reaching out. Are you casting or mirroring your Android phone? Could you please check if the same issue persists when casting video content from the Chromecast-enabled app? What is the make and model of the mobile phone you're using for casting?

In the meantime, please reboot your Chromecast and mobile phone. Using a different mobile device might also help.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[JenniferV]

Hi BurneyEra,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer