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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25858 Views
  • 0 replies
  • 11 kudos

Chromecast stopped displaying on any and all T.V.'s

It's a sad day today since my chromecast no longer will display on any and all of my t.v.'s. - completed all trouble shooting steps as listed. No prevail...LED on Chromecast blinks white and sometimes it blinks red. All I see on any t.v. screen I con...

SirJulian by • Community Member
  • 915 Views
  • 4 replies
  • 0 kudos

My brand new chromecast does not turn ON anymore.

Hi. I was gifted with a brand new chromecast. When I try to set it up, I had trouble connecting to our wifi network using Google home app and manually connecting to the network via its remote. I have tried to turn off Chromecast device and my router ...

meldoggy00 by • Community Member
  • 1061 Views
  • 5 replies
  • 0 kudos

Problem with casting

I am adding chromecast to home, and after all the steps, it says could not communicate with your chromecast.You said factory reset your chromecast, but it is only possible if the device is already added. I cannot add the device at all. I did reset ea...

Jagpreet by • Community Member
  • 898 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast Ultra - WPA3 Support

Hey folks, I just got a new modem/router, and all my devices got online except my Chromecast Ultra(s). I fought and fought for a few days until I realized it was because my new router/modem came default with WPA3 turned on.Any idea when a firmware is...

Alvee206 by • Community Member
  • 2751 Views
  • 5 replies
  • 1 kudos

Resolved! Cant setup original chromecast

I performed a factory reset on a chromecast to change WiFi. My phone wont discover it. I have tried two iphones. Turned off and on WiFi on phone as suggested. It did not help. Can these devices be set up with a browser?

kellydj by • Community Member
  • 1356 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast MAC address

Hi there,I am having trouble finding the MAC address for my new Chromecast. I followed the steps listed on: https://support.google.com/chromecast/answer/6292171?hl=en#zippy=%2Cchromecast%2Cchromecast-with-google-tvHowever when I went to click on "Sho...

mattf7 by • Community Member
  • 1857 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot listen Dolby Atmos with Netflix or Disney

Hi, im pretty dissapointed with CCwGTV, buyed a couple of months ago and it struck to me all the issues with Dolby Atmos. I was confident that google would have repaired this issue with an update but no........ updates coming sparingly and not fixing...

fmonpelat by • Community Member
  • 2274 Views
  • 7 replies
  • 1 kudos

Issue with voice recognition for different family members

Hello everyone, I am facing a strange issue with voice recognition on my Chromecast 4 and I was wondering if anyone has faced a similar problem.I have been trying to make the Chromecast/Google TV respond to voice commands, using both my mobile Google...

cintiadg by • Community Member
  • 1402 Views
  • 3 replies
  • 0 kudos
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