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No signal problem

Rahulkonda
Community Member

I have a good wifi .good tv,brand new google chrome cast but when I connected it .it is showing no signal .any inputs

6 REPLIES 6

Byteguy
Gold Product Expert
Gold Product Expert

That sounds like your Chromecast may not be getting any power (or not starting up).

Do NOT plug your Chromecast device into your TV's USB ports.  They often don't provide enough power.

Look at your Chromecast device?  Is there a light on it?  If so, what color and is is flashing or solid

If there is no light, it is not "on".  Make sure it is plugged into the wall using the power-block and cable that came with it.  Try another block and cable (they are standard) if you have one.

If you still don't have a light, it may be a defective unit.

Let us know.

That was my first thought. However, depending on the default device communication, they might not be cross platform read enabled or some default configuration may have been altered inadvertently. 

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Thanks for helping out, @Byteguy and @87nhustleProd.

 

@Rahulkonda, have you had the chance to try the suggestion above? If yes, how is it? I look forward to your response.

 

Thanks,

Kimy

Kimy
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions.

 

Regards,

Kimy

Kimy
Community Specialist
Community Specialist

Hello Rahulkonda,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Kimy

87nhustleProd
Community Member

More than likely, your tv has Chromecast built in. Check to see if and make sure you configured your devices correctly and on the same wifi network. Hope that helps. ✌️