No sounds on chromecast devices

[MikeJ2]

Multiple devices not getting sound from device. We have restarted, reset, and replaced some devices. It appears to possibly be an issue with a chrome update. Curious if anyone else experiencing this issue? 

Staff are casting from chromebook to chromecast 3rd gen and chromecast HD.

Not happening at all locations.

[Kimy]

Hi MikeJ2,

Thanks for posting here in the Google Nest Community. We’re sorry for the delay in response. Kindly try casting from a smartphone or tablet and use cast-enabled apps such as YouTube, Netflix, Disney+, Prime Video, etc. to see if the Chromecast device is working as intended. If it works, then this is isolated to the Chrome browser. I suggest you give our friends at the Google Chrome Help Community a shout. They may know a particular setting that can be toggled in Chrome://flags, or they may have a workaround for this.

Let us know how it goes.

Thanks,

Kimy