10-12-2022 12:06 AM
Hi. hoping someone help me put.
Yesterday I was casting to my t.v. fine.
Today it didn't work so I had to reset the chromecast.
Now I have no volume from my tv
The volume os on 60% on google home. The volume is up on the TV and is up on my Samsung galaxy phone.
Please help!
Lucy
10-12-2022 12:07 AM
sorry - more info. I'm qctually not sure what 'generation' my chrome cast device is.
10-17-2022 02:48 PM
Hi loosybaboosy,
That certainly hasn't been easy for you ― let’s check this out.
Just to make sure, you are able to cast to your TV with the video showing up, right? But no volume at all? How was the factory reset done and please describe to me what kind of Chromecast do you have? Where is the position of the G logo or Chromecast logo on the device? What is the status of the LED light? Is the TV connected to an external receiver, soundbar, or speakers?
Try these steps:
To further the troubleshooting, click this link Sound Settings.
Keep me posted
Thanks,
Dan
10-20-2022 02:54 PM
Hi loosybaboosy,
I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
Best,
Dan
10-21-2022 03:26 PM
Hey there,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics regarding your Google Nest speakers, feel free to start a new thread.
Regards,
Dan