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PC chrome browser chromecast button casts wrong youtube

DavidPierson
Community Member

Clicking the Chromecast button at the bottom of a youtube video, results in the wrong YT video being cast. It is always one which I was watching in the last week. 

Sometimes clicking Play button in YT is enough to fix. Other times have to F5 or close/restart Chrome. 

Have been casting in the same way (without this error) from some years. This seems to be a new issue with Chrome. Version 103.0.5060.114

 

6 REPLIES 6

DavidPierson
Community Member

Another related issue. Today, start up Chrome, and the Chromecast button at the bottom of the YT video panel pops up a local div with choices of This PC or (name of chromecast device). Clicking the device choice gives no playback. No other way to cast is offered. 
Restarting Chrome a couple of times, now that button offers a pop-up up area at the top, with the name a snapshot of the video, playback controls, and cast options. Wasn't there before. Why not?
They've really broken it. 

JenniferV
Community Specialist
Community Specialist

Hi DavidPierson,

 

Thanks for reaching out. Let's sort this out.

 

Quick questions: were you able to cast from the YouTube app on a mobile device? Have you tried casting from Netflix or other supported apps and check if the same issue persists? Could you please share a photo or video of the issue? 

 

Give these steps a try:

 

  1. Make sure the laptop or computer is connected to the same Wi-Fi network as your Chromecast.
  2. Make sure the Cast extension is installed in the browser.
  3. From within the https://bit.ly/3nmQAiS web page, try to cast the browser tab instead of the cast button.
  4. Reboot your  Chromecast and laptop or computer.
  5. Use a different laptop or computer if one is available.
  6. Perform a factory reset on the Chromecast device.

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Thanks,

Jennifer

DavidPierson
Community Member

Clicking the chromecast button at the lower right of the YT panel, is now consistently opening the dialog in the upper right This has a thumbnal and play/pause controls. The issue seems to have stopped now that this dialog is appearing. 

Presumably a bug in Chrome that has now been fixed. 

Cheers
David

JenniferV
Community Specialist
Community Specialist

Hello DavidPierson,

 

Thanks for keeping us in the loop and glad to hear that this has been sorted out. In the meantime, do you still have other questions and concerns?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I haven't heard from you in a while so I'll be locking this thread if there’s no update within 24 hours. If you still have other questions and concern, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer