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Pausing

sinking
Community Member

I have a Pixel 5 that I am trying to use with Chromecast Google TV.  I have used the pixel phone to cast to Chromecast and the number of pauses are making TV unwatchable.  I have tried mirroring the pixel 5 screen to Chromecast.  The mirroring does work better, but something is still not right.  The Chromecast picture will freeze while the Pixel mirroring continues on the phone.  It takes awhile but eventually the picture on the TV screen will catch up with the phone.  This happens several times while I am mirroring the Pixel phone screen.  I have ensured the Pixel phone and Chromecast are on the same network.  I have reset the Pixel phone and the Chromecast several times, with no improvement of the pausing.  I am at my wits end.  Any ideas?

12 REPLIES 12

DavidPierson
Community Member

Is it a standalone Chromecast dongle that you can plug into any TV or is it a TV with built-in Chromecast? 

It is a Chromecast Google TV and it plugs into the Samsung TV box.

sinking
Community Member

This pausing happens quite often when I stream TV shows through my phone to Chromecast.

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help, DavidPierson.

 

sinking, I'm sorry to hear that you're having an issue with your Chromecast. Let's sort this out. 

 

Has the same issue occurred when watching directly from the app installed in the Chromecast with Google TV? Instead of mirroring your phone's screen to TV, could you please try to manually cast from a Chromecast-enabled app and check if the same issue persists? Please also try to reboot your Chromecast and Wi-Fi router. Plugging in the Chromecast with Google TV on a different HDMI port on your TV and resetting it might also help.

 

Thanks,

Jennifer

DavidPierson
Community Member

Hi sinking,

My experience is that mirroring - where the same plays on the device i.e. PC or phone - and also on Chromecast - does not work well and I get pausing and buffering. 

However, playing only on the Chromecast doesn't buffer or pause for me. 

Can you go back to playing only on the Chromecast Google TV gadget? 
Which sources have had this with? Netflix, Youtube, ... ?

sinking
Community Member

Hi everyone.  I have tried all the solutions that have been suggested here, and whatever I could find online.  Nothing stopped the pausing.  I switched to an older tower I had.  The tower has 12G RAM and it has not paused once.  I guess the extra RAM was what I needed.  Thanks.

That's surprising. The reason I saw this is, unless you are mirroring, the device that starts the casting - i.e. the PC/phone - is not part of the transmission once it gets under way.

A good way to test this, to switch off the initiating device after you have got the casting going. If the casting stops, then something isn't working right.

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, DavidPierson.

 

sinking, thanks for the additional info. I would suggest that you also try to use a different mobile phone so we can isolate the issue if it's with the Chromecast or the casting device you're using.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello sinking,

 

How's it going with your Chromecast with Google TV? Still need help?

 

Thanks,

Jennifer

No thank you.  I have given up.  I will use my old tower.  No pausing.

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I'm sorry to hear about that and I understand why you feel that way. Feel free to let us know if you have other questions and concerns — were always here for you.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey sinking,

 

I haven't heard from you in a while so I'll be locking this thread after 24 hours. Should you need help in the future, feel free to start a new thread in the Community.


Thanks,

Jennifer