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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 0 replies
  • 10 kudos

How do you connect chrome cast to iPad?

I have some problem about my chrome cast. My google home app is finding my chromecast for 5 minutes now and it haven’t find the chromecast. It just say welcome and download the google home app. I turn on Wi-Fi and Bluetooth. In the Wi-Fi network I ev...

Resolved! Highjacked Chromecast for 3 months now still

I've been hack and now 3 months of dealing with this can I please help.e find out who???? Because I can't use my cast it's like they have it locked on their end郎 please help and I'd like to know any information that could help me get this person

Chromecast remote overheats and no longer working

So I have done a search online and it seems there are quite a few people out there with the Chromecast with Google TV that are having the same issue as I am. I went to go use my Chromecast and noticed my remote was dead. I installed new batteries and...

x2nervisx by Community Member
  • 625 Views
  • 5 replies
  • 0 kudos

Resolved! Screensaver comes in while I scroll through home screen pages

I was watching a movie on OTT app then I came out of that app suddenly screensaver comes in. Screensaver should come in action only when we're not using it right? It comes in when I look for content on home screen or I exit from an app. This is frequ...

Set Parental Control User Switch as Default screen

Hey community, potentially a repeat question I was not able to search properly, but how do I lock the User Switch screen everytime I turn my TV on? If my profile is the latest used, even with pin protection, the Google TV goes through directly to my ...

DonCampos by Community Member
  • 479 Views
  • 1 replies
  • 1 kudos

ChromeCaste Ultra se déconnecte souvent

Bonjour, j'utilise la solution Chromecast ultra avec mon TV. j'ai fait la configuration.je partage le contenue de mon PC sur la TV on utilisant google chrome pour partager.mon pc et la Chromecast sont connecter sur le même WIFI.pendant le partage, il...

lassaad by Community Member
  • 1572 Views
  • 3 replies
  • 0 kudos

Casting from phone

My cast button isn't showing up on the video is like to cast. I'm trying to cast to built-in Chromecast on tv.

Issues with Google tv chromecast and Google home

So I recently connected my chromecast with Google tv to my Google home App. For some reason, the voice command to turn my tv on and off doesn’t work. I enabled hdmi cec on both the chromecast and my LG tv. I looked into my Google home app to try to t...

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JmanJL by Community Member
  • 1218 Views
  • 8 replies
  • 0 kudos

Resolved! Trouble casting YouTube

Hi I'm try to cast YouTube to my Chrome Chromecast but for some reason it won't let me how can I fix that?

Layla13 by Community Member
  • 593 Views
  • 3 replies
  • 0 kudos
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