06-09-2023 10:43 PM
Chromecast not working properly after last update. TV iptv channels are jammed synchronously. After checking all the options, the fault is clearly on the Chromcast side.
Videos: https://youtu.be/Cadcp9qq-8c
06-12-2023 07:49 AM
Question... can you get closed captions on a casted YouTube video? Since the update, our closed captions on YouTube have disappeared up into the left hand upper screen and we only see the last word of the captions. Can't seem to get any help with this.
06-12-2023 09:44 AM - edited 06-12-2023 10:08 AM
This is an example uploaded on Youtube. The problem is with the playback of some IPTV channels. Youtube works OK.
06-12-2023 09:25 PM
I'm unsure what you mean by "This is an example uploaded on YouTube." There didn't seem to be an attachment to your comment.
But I did look up what IPTV channels mean and the videos we watch aren't TV at all but private persons channels on YouTube.
I have tried casting from other channels and the same thing happens.
One family member here is very disabled by lack of hearing and this is quite a disappointment to have to give up our YouTube videos we enjoyed.
Really hoping that someone can tell us how to fix this.
06-16-2023 08:39 AM
Having the same problem. I try a second app and does the same
06-16-2023 05:33 PM
This is what worked for me. I start a YouTube video on my phone or tablet. I don't maximize the screen. After it has played for a few seconds, I pause it. Then I when I start it again the captions show up
06-16-2023 11:44 AM
Turn on in Tivimate "Tunneled playback". It helps.
06-16-2023 05:20 PM
Thanks but I have an older chromecast.
Starting a YouTube video, then pausing and re-starting it worked for me.
06-17-2023 01:43 AM
The problem is not with the Youtube app. Read the first post.
07-13-2023 06:52 AM
Hi folks,
Dashoo77 and Mes, thanks for reaching out, and sorry for the delay. A few questions: what Chromecast device are we working on? When did the issue start? Is this only happening with the IPTV channels app or across all apps? If you have a friend or family member who's using the Chromecast, have you checked if they're attempting to reinstall the app? In the meantime, please reboot your Chromecast. Resetting it might also help.
Catwing, this channel is for troubleshooting Google Nest devices. It is advisable to report this to YouTube Support for better assistance.
Regards,
Juni
07-16-2023 05:13 PM
Hi there,
I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.
Regards,
Kimy
07-16-2023 05:53 PM
Hello Kimy
I think most of us who were discussing this issue back in June have fixed it by starting a YouTube video, turning closed captions on, and off, then on again. Seems to work for me and several other people who I have been talking to. Thanks anyway
07-16-2023 06:40 PM
Hello there,
I appreciate your reply with all these details, @Catwing. In that case, I’ll keep this thread open for one more day. Feel free to create a new thread if you have questions or concerns in the future.
Cheers,
Kimy