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Problems with Chromecast connecting to my phone

Jay55
Community Member

I have this Chromecast I hooked it to Wi-Fi I also hooked it to my phone Wi-Fi And every day I have to reset my Wi-Fi in order to cast a movie from my phone to the TV

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Jay55,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as I know networking issues can be tricky. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What is the firmware version of your Chromecast?
  • What color is the LED light on the Chromecast when this happens?
  • Have you tried following the steps listed in this article?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran