Rear surround

[Redeemed824]

• I just bought a new Sony XR bravia 65" TV with Built-in chromecast. When I cast movies to it I do not have sound in my rear speakers of my 5.1 surround system. However, when I use my Google chromecast stick that I have plugged in to one of the HDMI ports, I do have sound coming out of my rear speakers .  Is there a setting I can adjust somewhere I'm just not seeing?

[Jeran]

Hey there Redeemed824,

I'm sorry to hear your built-in Chromecast is having some issues with surround sound! This wouldn't make for a very good viewing experience, so I'd be happy to help you out. The first thing I would check is the Google Home app settings to see if surround sound is enabled:

1. Make sure your mobile device or tablet is linked to the same account as your Chromecast or Chromecast Ultra.
2. Open the Google Home app .
3. Touch and hold your device's tile.
4. At the top right, tap Settings .
5. Scroll down to "Sound settings" tap Surround sound.

Note: By default, surround sound mode will be set to auto-detect. But, you can change the mode to AC3/EAC3 surround sound, AC3 surround sound only, or Stereo only. Check the modes your TV supports before you change this setting. This might result in no audio if your TV doesn't support a specific mode.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there Redeemed824,

Do you have any more questions or need any additional help?

Thank you,
Jeran

[Jeran]

Hey Redeemed824,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran