12-03-2022 03:21 PM
My remote stops working with the cast, it's like it sleeps and I can't get it to wake and start working the cast unless I unplug the cast and plug it in and after reboot the remote will work again.
12-08-2022 01:51 PM
Hi Washudoinnig,
Thanks for reaching out and I'm sorry to hear about that. What type of Chromecast with Google TV do you have, is that the 4K or HD version? Please replace the batteries on your Chromecast Voice Remote and plug in the Chromecast into a different HDMI port on your TV. If the issue persists, reset the Chromecast dongle and Voice Remote.
Let me know how it goes.
Thanks,
Jennifer
12-11-2022 02:02 PM
Hey there,
How's it going? Did the steps help?
Regards,
Jennifer
12-12-2022 02:29 PM
Hello Washudoinnig,
Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer