Scrolling to the right

[Lt3]

Can’t scroll to the right when I’m using the Dish Anywhere app after I’ve gone into a network. I can scroll to the right everywhere else. I’ve tried restarting and uninstalling the app. 

[Kimy]

Hi Lt3,

Thanks for posting and for being a step ahead of us. A few questions: what Chromecast device do you have connected to your TV? If it’s a Chromecast with Google TV, is it an issue with the remote? Or are you casting this app? If this is via casting, are you controlling it from the app itself?

Since you already attempted to reboot the device and reinstall the app, you can attempt a factory reset for a full clean-up, then set it up from scratch. But if it persists, it means it’s not the device itself. Try to coordinate with the app developers regarding this.

Let us know how it goes with the steps I suggested.

Thanks,

Kimy