Soundbar connection problems

[Chez21]

• I've just received my new chromecast and I'm not technical I want to connect my Panasonic soundbar but I couldn't so just did through tv buy now i want to connect my soundbar instead . Help please for a total novice 

[Kimy]

Hi Chez21,

Thanks for reaching out — let’s see what’s going on. A few questions: what Chromecast device are you using? To confirm, are you trying to use your sound bar as your audio output? Is your TV and sound bar connected via wired or Bluetooth? Is your Chromecast successfully setup?

I look forward to your response.

Thanks,

Kimy

[LovelyM]

Hello Chez21, 

I want to check if you still need help. Please reply with the information asked for above so we can look into your issue further.

Best, 
Lovely

[LovelyM]

Hey there, 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Cheers, 
Lovely

[Chez21]

Hi there

I want to use my Panasonic aa a audio sound from the tv which is also panasonic but its around 6 years old . The chromcast is a chromcast with Google TV HD. Hope that helps. Also the soundbar is wired not Bluetooth. 

 

 

[Muddi · Accepted solution]

Hi Chez21,

To confirm, are you trying to use your sound bar as your audio output? What type of cord are you using (HDMI or optical)? If you have an optical cable, you can connect the cord to the port where you can see a headset icon. It's the port before S-V.

Hope this helps.

Cheers,

Muddi

[Chez21]

Thanks that has been helpful. All done now. ✔️ 

[Markjosephp]

Hello folks,

Awesome steps, Muddi. Big help!

@Chez21, it looks like we have come to a solution, so we're going to lock this thread within 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

Regards,

Mark