Streaming app issues chromecast

[catelisapia]

Since I did factory reset and firmware got updated to 1.56.291998, casting CraveTV app from iOS became problematic. It's able to cast but episodes would stop in a few minutes then next episode plays then stop again after few minutes just to move to the next episode and the cycle continues. When watching a movie, it stops after a few minutes (around 5-10mins) and it goes back to home screen. Netflix and Disney+ works fine. 

[Jeran]

Hey there catelisapia,

I'm sorry to hear that Crave TV is starting to act strangely! I can imagine this is pretty confusing, so I'd be happy to help where I can. First, I would make sure both the Crave TV and Google Home app are up-to-date. Afterwards,  I would clear out the cached app data on the Crave TV app. Then, if the problem is still occurring, I would uninstall the Crave TV app and re-install it. If the problem persists, it may be worth reaching out to Crave TV support to see if they are aware of any issues.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there catelisapia,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey catelisapia,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran