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TCL tv won’t connect to Google home.

Community Member

I have a new last year tcl and for months it will not connect to Google home or cast. Every time I try it tells me it needs updating but tcl says I’m up to date. Please can someone help is this a firmware thing? And how do I solve it? Thank you. 


Community Specialist
Community Specialist

Hey there Murphy84,

Welcome to the Chromecast Community Forum! I'm sorry to hear that your TLC TV won't play nicely with Google Home, so I'd be happy to help out. I would double-check that your Google Home app is up-to-date, and then let me know what cast firmware version your TV is, so we can see if that is up-to-date.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,

Community Specialist
Community Specialist

Hello there,


I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.



Community Specialist
Community Specialist

Hi Murphy84,


We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for the help here, Jeran and Alex.