Unable to cast ott channel on to tv

[Jairaj73]

Hi trying to cast alt balaji ott channel on to the TV through Chromecast it just thinks about it for 45 seconds and come back with a error message ' unable to cast try again later ' anyone else know how to sort this out please ? Tried rebooting internet browser and Chromecast too no joy 

[Joseph1170]

Hi from St Moritz! I am traveling with Chromecast .. I was hoping to connect with my hotel tv so I can watch NFL 49ers later tonight. I see the same error message and I cannot setup the connection on my hotel tv/WiFi. Does anyone know if I can actually travel with chromecast and connect my phone apps to a hotel tv when traveling? Many thanks. 

[JenniferV]

Hi folks,

Thanks for reaching out to the Chromecast Community!

Jairaj73, please reinstall the affected app and reboot your mobile phone. Using a different mobile device for casting might also help. If the issue is isolated when using the Alt Blaji app, please reach out to the app developer for further help.

Joseph1170, does your hotel require you to sign in on a page to connect to the network? If yes, please be advised that this authentication page, also called as a captive portal isn't currently supported by Chromecast devices. As a workaround, you can attempt to set up your Chromecast device using a captive portal if you are able to add the MAC address directly to the router. In most cases, you will need permission from the network administrator. However, take note that this workaround is not guaranteed to work.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. How's it going? Do you still need help?

Best,

Jennifer

[JenniferV]

Hello Joseph1170,
 

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer