Unable to cast to TV from laptop

[lmo0522]

Hi,

I'm unable to cast to my tv from my macbook chrome suddenly. It says "no devices found." I factory reset my chrome cast and set it up again - I'm able to cast from my phone (youtube app), but laptop is still not working. 

I don't have my firewall on and my chrome is updated... 

How do I fix this? 

[Jeran]

Hey there lmo0522,

I apologize for the late response, and thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out. First thing I would check is if your laptop is on the same network band as your Chromecast. For example, if the Chromecast is connected to a 5GHz network, make sure the laptop is as well. Then, just to be safe, go ahead and run chrome://restart in the URL in the Google Chrome browser. 

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Muddi]

Hey lmo0522,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi