What is the point

[Peterzem]

I can't see the point in using this community section as I can't see answers to the question 😕 

[djtetei]

There are answers to a lot of questions, but, first, one should have the patience to search, read and have a good understanding about how equipments work with one another.

Furthermore, this is a community driven by the users, some asking for help, others offering help, when possible and on their own time.

If you want to ask the right question, ask yourself why Google do not bother to appoint technical support staff to manage and offer assistance to questions and issues on this community?

Answer: because it's cheap and evades responsibility.

[JenniferV]

Hi folks,

Thanks for answering, djtetei.

Peterzem, adding to what djtetei mentioned, you can also check this article to see more information about this Community Page. 

If you have an issue with your Chromecast device, please let us know and provide as many details as you can so we can further assist you. 

Thanks,

Jennifer

[JenniferV]

Hey Peterzem,

It's me again. I want to check if you still have other questions and concerns. Feel free to let me know if you do.

Best,

Jennifer

[JenniferV]

Hello Peterzem,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer