08-09-2022 09:15 AM
So basically I was using my chrome cast for the first time, and it was, I was connecting it to the TV, but it was in German. I translated it, and it said that it had problems connecting with the Wi-Fi, and then I don't know the Google Home and set up the device right as I was sitting up the device, it said, drunk ass found, and then wow, it was like sitting up, it said, cannot communicate anymore with chrome cast, and I still do not know what's happening, so please help.
08-10-2022 02:33 AM
hello.
try do a reset factory then try set up again.
best luck.
08-13-2022 10:14 PM
Hi there,
Thanks for the help here, lSawl. I appreciate it.
Rion, hope that helps but if you're still having trouble setting up your Chromecast, please reboot your Chromecast, Wi-Fi router, and mobile device. Also, please try to manually connect to the Chromecast SSID. Here's how: Go to the phone Settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.
Let me know how it goes.
Thanks,
Jennifer
08-16-2022 10:19 PM
Hi Rion,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
08-17-2022 10:39 PM
Hey there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer