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Wi Fi

Kk9
Community Member

Witam, mam taki problem ze mój chromecast nie łączy się z wi fi. Widzi sieć ale nie chce się z nią połączyć. Jeśli chodzi o sieć to zasięg jest ok, inne urządzenia działają. Próby wyłączenia i włączenia routera nic nie dały. Proszę o pomoc. 

4 REPLIES 4

robus_pl
Community Member

Cześć, masz jakieś komunikaty o błędzie? Czy urządzenie było łączone z innymi sieciami Wi-Fi wcześniej?

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I appreciate your help here, robus_pl.

 

Kk9, we're sorry to hear that you're having an issue connecting your Chromecast to the network. Please try to reboot your Chromecast and reinstall the Google Home app. Using a different mobile phone and resetting your Chromecast might also help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Kk9,

 

It's me again. I want to make sure you're all good — how did the steps go?


Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer