Wifi encriptado en chromecast

[Josephine]

Hola mi servidor de Red me ha comunicado que mi dispositivo Chrome cast no puede conectarse a la Red WiFi habitual porque se ha encriptado una Red WiFi abierta y no puedo restablecer valores de fábrica, lo he intentado todo, servicio técnico, etc y nada, necesito ayuda servicio técnico de google

[Cathal_S · Accepted solution]

Hi Josephine,

Please follow the Chromecast help center link below for instructions on factory resetting your device.

Factory reset:
https://support.google.com/chromecast/answer/6254654 

You can then set it up with an encrypted WiFi network (you can not use an open public network).

Set up:

https://support.google.com/chromecast/answer/2998456 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Josephine, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal!

Best regards,
Jeran