cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25803 Views
  • 0 replies
  • 11 kudos

Wont connect

My chromcast tv is connect to the same wifi as my phone but the tv won’t show up as an option to connect on my phone. it only shows my upstairs tv not downstairs.

Can't see Chromecast Ultra as casting destination

Hi,I've had a chromecast ultra for a couple years and haven't had any issues, but just in this last week I can't cast to it. My devices can't see it as a destination to cast to. Samsung A71 (tried YouTube, Spotify and Amazon Prime) and Microsoft Surf...

Mordecai by • Community Member
  • 1263 Views
  • 5 replies
  • 0 kudos

tv has no sound

Chromecast is paired with it's remote and works to change apps, etc, but there is no sound from the tv (Samsung)

moose616 by • Community Member
  • 719 Views
  • 4 replies
  • 0 kudos

Missing remote

Anybody know if a universal remote will work ? The remote is missing cant find it anywhere. Can you buy a replacement?

Scootert by • Community Member
  • 768 Views
  • 4 replies
  • 0 kudos

Resolved! Can't set language of physical keyboard in Chromecast with Google TV (4K)

Hi there, Today I installed my Chromecast with Google TV (4K). After installation, I connected my Logitech k830 keyboard with bluetooth. We live in Belgium and here we use azerty. The Gboard is set to azerty, but the physical keyboard remains on qwer...

Climano by • Community Member
  • 4255 Views
  • 6 replies
  • 2 kudos

Chromecast does it own thing

Hi,Since this week we use a Chromecast (with Google TV) 4K and there are a few thing happening.. and we don't know why:1. The chromecast stops a app and return to homescreen.2. The chromecast turns off the whole TV.3. Netflix starts and I can't use t...

ItsATim by • Community Member
  • 5751 Views
  • 31 replies
  • 0 kudos

Resolved! Chromecast gen 3 powered from TV/usb port

Hi, can I power my Chromecast using the TV's usb port? Hoping to power from usb but unsure if this will work/or even if it would damage equipment 3 gen Chromecast. Tv: LG OLED c2 evoThanks

Rp6 by • Community Member
  • 5434 Views
  • 10 replies
  • 0 kudos

Casting question

We are seeing some difficulties in our school building as it appears that casts are being sent simultaneously from one Chromebook to numerous Chromecast devices. As I'm looking for it, I though I'd post here as well in case anyone else has encountere...

Chromecast Hide Continue Watching Broken

The hide option in continue watching does not work. Also, it's showing multiple versions of the same show. If I binge several episodes of a TV show, there will be the option to continue watching from several different episodes. Currently I can contin...

to vote
Labels