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Youtube music fails to stream on chromecast

jkksears
Community Member

Update 3/26 - Appears to be fixed, working as expected now. 

When I attempt to stream from my phone to the chromecast using the YouTube music app, the ytm splash screen appears on the tv for ~ 1 minute, then fails with the 'Something went wrong' error message. I've tried all the steps in the help thread but continue to get the same result. Any suggestions? 

14 REPLIES 14

MaruOkashii
Community Member

Me neither

popo2202
Community Member

Me neither

Sabrina_G
Community Member

I have the same issue. Today my Chromecast Ultra stopped being able to cast YouTube Music but I can still cast YouTube.  This is happening on both the YouTube Music Android app and the YouTube Music web on the Chrome browser, both can cast YouTube but when I try to cast YouTube Music the Chromecast Ultra displays the YouTube Music logo, a circle with a triangle in it. After displaying the YouTube Music logo it switches to a "something went wrong" screen and then switches to the default screen with the time-of-day on it.  I've tried doing a factory reset of the Chromecast Ultra but that did not improve anything about this issue.  I've rebooted the phone and nothing improved.  Any ideas?

Sabrina_G
Community Member

Shrubbry
Community Member

Had this problem for a few minutes yesterday morning but power cycling fixed. This morning nothing will get YTM to cast. 

Shrubbry
Community Member

YouTube will cast for me but YTM still not working

Atari26Hundred
Community Member

Same here. Haaalp! 

Sabrina_G
Community Member

JillG
Diamond Product Expert
Diamond Product Expert

Hey all,

Are you still experiencing this issue today?

J

jkksears
Community Member

Nope. Appears to be working flawlessly now 👍

JillG
Diamond Product Expert
Diamond Product Expert

Thanks for updating!  It seems to be fixed.🤞

J

JenniferV
Community Specialist
Community Specialist

Hi everyone,

 

Glad to hear that the issue with streaming YouTube music has been fixed. Feel free to let us know if you are still experiencing the same issue. We're here to help!

 

Thanks for the help, JillG.

 

Regards,

Jennifer

Atari26Hundred
Community Member

Working here, too. 

Jeran
Community Specialist
Community Specialist

Hey there!

It seems like the issue with YouTube Music has been resolved, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jill and Jennifer! Also, thank you to everyone for letting us know that it's working again!

Best regards,
Jeran