12-19-2022 04:20 PM
so, we turned on our old tv that we used to have Chromecast on. it is a Samsung tv and we would just use the Wi-Fi to connect YouTube videos or Netflix. but now we plugged in our tv and it's giving us a screen that says in big colorful letters/numbers "V6A4". so now I'm here figuring out what this means and what to do but the answers aren't very helpful. (ps. my tv's kinda old so is it the Chromecast or the tv. it's an old Samsung) (also i have no idea what the model/ product is or the platform?)
12-20-2022 06:57 AM
Those sound like the pairing code letters to set up a Chromecast. You may need to set it up again.
Let us know if you need more help with that.
12-26-2022 03:52 PM
Thanks for the help, JillG.
ethelishimwe, how's it going? Did you manage to get your device working? Still need help?
12-29-2022 04:02 PM
It's us again. We want to check if you still need help. Feel free to let us know if you do.
01-01-2023 12:18 PM
We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.