audio cuts in and out

[kittydelgato]

When Trying to watch something that doesn't have the option to çast, I use "smartview" on ny android. Used to work wonderfully. Now, the audio cuts in and out. The video still plays but the sound is intermittent. Have rebooted and restarted and adjusted settings. Nothing seems to fix it.

[JillG]

Hi @kittydelgato 

Casting from the Android directly relies heavily on your hardware and network. Check out this Google Chromecast Help page: Improve your Android screen casting experience - Chromecast Help

Edit: Try using the Google Home app instead of smart view to cast your screen. I use that but still run into glitches. Always better to find a Cast enabled site.

[JenniferV]

Hey folks,

Thanks for the help here, JillG.

kittydelgato, hope that helps. Feel free to reach back if you're still having trouble with your device. We're here to help!

Regards,

Jennifer

[JenniferV]

Hi kittydelgato,

It's us again. I want to check if you still need help. Don't hesitate to let me know if you do.

Thanks,

Jennifer 

[JenniferV]

Hello there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer