chromecast doesn't respond to pressing buttons part of the time

[verieze]

chromecast doesn't respond to pressing buttons part of the time, never with volume, half the time with the main button, seldom works with the muting button

[Jeran]

Hey there spring,

I apologize about the late response, thank you for being patient! Were you able to fix that remote issue? If not, I'd be happy to help out, as I can imagine this issue is pretty annoying. Let me ask, how far away is the remote from the Chromecast when this problem occurs? It's recommended to stay within about 20/25 feet from the device. I would also check to make sure the Chromecast is up-to-date on its firmware, and that the Chromecast Voice Remote has a fresh pair of batteries.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there spring,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey spring,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran