04-27-2022 10:37 PM
I bought this chromecast long time ago and it was working absolutely fine untill one day it suddenly not showing in my android device.
I thought chromecast off but it was on, i tried from my ios device and it worked, even working fine with my laptop as well.
I tried to reset as well but didn't get any results.
05-03-2022 05:46 PM
Hi ipurohitraj,
Thanks for reaching out. Let's check on this further.
Quick questions: What is the make and model of your Android phone? What is its OS version? Please make sure your Android phone is connected to the same Wi-Fi network as your Chromecast. Also, check for software updates on your Android phone and reboot it. It's best to have an updated OS for a seamless experience.
Let me know how it goes.
Thanks,
Jennifer
05-07-2022 04:40 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
05-07-2022 06:23 PM
Hi Jennifer
I deleted google home app and problem was solved.
Thank you for your help.
05-08-2022 09:15 AM
Hi ipurohitraj,
You're welcome and thanks for the update. Glad to hear that your issue is now resolved.
In the meantime, do you still have other questions and concerns?
Thanks,
Jennifer
05-11-2022 09:41 AM
Hi there,
I don't want to be a nudge but I'd like to check if you still have other questions and concerns. Feel free to let me know if you do.
Best,
Jennifer
05-12-2022 10:00 AM
Hey there!
We haven't heard back from ipurohitraj, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran