chromecast not

[ipurohitraj]

I bought this chromecast long time ago and it was working absolutely fine untill one day it suddenly not showing in my android device.

I thought chromecast off but it was on, i tried from my ios device and it worked, even working fine with my laptop as well.

I tried to reset as well but didn't get any results.

[JenniferV]

Hi ipurohitraj,

Thanks for reaching out. Let's check on this further.

Quick questions: What is the make and model of your Android phone? What is its OS version? Please make sure your Android phone is connected to the same Wi-Fi network as your Chromecast. Also, check for software updates on your Android phone and reboot it. It's best to have an updated OS for a seamless experience.

Let me know how it goes.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[ipurohitraj]

Hi Jennifer

I deleted google home app and problem was solved.

Thank you for your help.

[JenniferV]

Hi ipurohitraj,

You're welcome and thanks for the update. Glad to hear that your issue is now resolved.

In the meantime, do you still have other questions and concerns?

Thanks,

Jennifer

[JenniferV]

Hi there,

I don't want to be a nudge but I'd like to check if you still have other questions and concerns. Feel free to let me know if you do.

Best,

Jennifer

[Jeran]

Hey there!

We haven't heard back from ipurohitraj, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran