cancel
Showing results for 
Search instead for 
Did you mean: 

chromecast

raebob1962
Community Member

We had chromecast working, but we had to reset our router now it says chromecast cannot connect to the internet, Wehave tried resetting it but it won't connect to the net. How can we fix this?

1 Recommended Answer

djtetei
Gold Product Expert
Gold Product Expert

If you reset your router, change the default WiFi password to the same password used before you reset it.

Also, if necessary, rename the router to the same name it had before you reset it.

Alternatively, hard reset the Chromecast device and perform the entire setup procedure.

View Recommended Answer in original post

3 REPLIES 3

djtetei
Gold Product Expert
Gold Product Expert

If you reset your router, change the default WiFi password to the same password used before you reset it.

Also, if necessary, rename the router to the same name it had before you reset it.

Alternatively, hard reset the Chromecast device and perform the entire setup procedure.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from raebob1962, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran