05-19-2022 11:53 AM
I have had my Chromecast for more than 2 months. it was working well but there was a problem with my WiFi and there was no connection for all home devices. I contact the service provider and now all of my devices are working except the Chromecast. It shows cannot reach the internet. what can I do to fix this?
05-21-2022 06:10 AM - edited 05-21-2022 06:10 AM
Try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again. If you're using Chromecast with Google TV, follow these setup steps instead.
05-24-2022 12:32 PM
Hi there,
Thanks for the help, davidking. I appreciate it.
sherif77, how's it going? Were you able to reconnect your Chromecast to your network?
Regards,
Jennifer
05-28-2022 11:37 AM
Hi there,
It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.
Thanks,
Jennifer
05-29-2022 03:40 PM - edited 05-30-2022 10:03 AM
Hi sherif77,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer