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francais

mumu
Community Member

j ai acheter un Google chromecast de quelqu un mais il n as enlevé son nom et mot de passe pas capable de me conecter .quoi faire pour qu il fonctionne

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there mumu,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, as I'd be confused if I couldn't remove the old settings as well. In this case, you should be able to clear out all the stored Chromecast data by factory resetting the device.


That's all there is to it! If you have any other questions or concerns for me, please let me know.

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from mumu, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran