google tv remote doesn't work with new Ffalcon TV

[firefly1180]

Hey there. I've just set up my new Chromecast with Google TV and was hoping to never have to use the TV remote to turn the TV on and off and adjust the volume. There is no Ffalcon on the list of TV brands so I tried all 8 codes available for TCL but none of them worked,and i also tried to use HDMI CEC protocol, it doesn't work too。Please release a new remote fireware to fixed the issue，thanks

[Cathal_S]

Hi there,

While there are lots of television manufactures that are supported unfortunately not all are available.

https://support.google.com/chromecast/answer/10109990 
As this is a community forum supported by other users and community specialist's the best way of getting your thoughts, feedback or feature requests to the people that can make changes is by submitting feedback as detailed within the link below.

Feedback:
https://support.google.com/googlenest/answer/7071494

[JenniferV]

Hi folks,

I appreciate your help here, Cathal_S.

firefly1180, we hope that answered your question. Feel free to let us know if you still have other concerns. We're here to help.

Regards,

Jennifer

[JenniferV]

Hello firefly1180,

It's me again. I wanted to check if you still have other questions and concerns. Don't hesitate to reach back if you do.

Best,

Jennifer

[JenniferV]

Hey there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer